P S Walia
Kapurthala, February 4
Punjab Government is going to start the first of its kind online ‘Janta Darbar’ (Department of Water Supply and Sanitation) to be held on February 6.
In Kapurthala, people would also be able to visit the office of executive engineer, water supply and sanitation , kapurthala Division from 11.30 to 2 PM on feb 6 to file the complaint, if any.
Deputy Commissioner Kapurthala Vishesh Sarangal today said that if the residents of villages in Kapurthala are facing any problem regarding the supply of clean water and sanitation or they want to file a complaint, they can register their complaints online.
In the ‘Janta Darbar’, grievances would be redressed by Water Supply and Sanitation Minister Bram Shanker Jimpa.
This online ‘Janta Darbar’ will be organized on February 6 from 11.30 am to 2 pm.
He said that this ‘Janta Darbar’ would be organized every 15 days so that government services can be provided to the people at their doorsteps as promised by the Punjab government.
Citizens who want to lodge a complaint can connect online at the link https://headdwss.my.webex.com/headdwss.my/j.php?MTID=mb93a5a19bb8a03372346bce9780ae495.
Apart from this, they can also be connected through WebExMeeting number: 2642 015 6498 (Password: 1234).
Those who want to convey their grievances before the Minister should register their grievances in advance so that the complaint can be properly resolved by the Minister after analyzing it before the meeting.
Advance complaint can be lodged on toll free number- 1800-180-2468 or email dwsssnkhelpdesk@gmail.com or website dwss.punjab.gov.in/Citizen Corner Register Online Complaint.
It is pertinent to mention that the citizens will wait in their virtual waiting room during the ‘Janta Darbar’. Citizens will come one by one on the basis of the priority of the registered complaints and after listening to the complaints, the minister will make every effort to solve them on the spot.
If a complainant does not want to wait or if the meeting time runs out, he/she can lodge his complaint later on, at the toll free number/email/website.
