Man gets Rs 10K relief for cancelled flight tickets

Chandigarh, May 7

Holding guilty of deficiency in services for delaying refund for the cancelled flight, the District Consumer Disputes Redressal Commission, Chandigarh, has directed Vistara Airline and travel company EaseMy Trip, Delhi, to pay Rs 10,000 as compensation to a city resident.

Rajeev Singhal, a resident of Sector-51, Chandigarh, approached the commission after the airline and the travel company refused to refund the amount which he paid as fare of the journey from Mumbai to Chandigarh. In the complaint filed before the commission, Rajeev Singhal said he booked air tickets of Vistara Airline, through EaseMy Trip travel company, on September 15,2020 for journey from Mumbai to Chandigarh on October 22, 2020 and return journey from Chandigarh to Mumbai on November 1, 2020 after making payment of Rs 8,651.